We are searching for a results-oriented Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will resolve customer inquiries promptly, transfer complex issues to the appropriate team members, and read more contribute in the optimization of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a passion to customer satisfaction, and a proactive mindset. Exceptional analytical skills and the ability to manage multiple inquiries simultaneously are also necessary.
If you are excited about joining a fast-paced environment and making a positive impact on our customers, we encourage you to apply.
Searching for Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you dedicated about providing exceptional customer assistance? Do you have strong communication skills? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides customer care solutions. Our workforce is dedicated to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer requests in a timely and courteous manner
* Resolving with customer issues
* Recording customer history
This is opportunity to work with a growing team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this opportunity, please submit your resume and cover letter to [email protected].
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Extend clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Team up with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a excellent work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an amazing opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a satisfying customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Assisting customers with product information
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a real impact. If you are ready to take on this fulfilling role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the main point of interaction for customers seeking assistance via our online chat platform. You'll provide timely and constructive solutions to their inquiries, ensuring a positive customer experience.
- Yourselves role will involve interacting with customers in a professional and welcoming manner.
- You will also be responsible for addressing a spectrum of customer questions
- The company offers a dynamic work environment with opportunities for growth.